Last updated: [1/11/2025]

Welcome to Modal Veil, your destination for elegant, modern modestwear.
By using our website or placing an order, you agree to the following Terms of Service, governed by the laws of the Arab Republic of Egypt, including the Consumer Protection Law No. 181 of 2018 and the Electronic Commerce Guidelines.

1. General

These Terms govern your access to and use of our website, products, and services.
By visiting our website, you confirm that you understand and accept these Terms.
We reserve the right to update or modify them at any time, and such changes will take effect once published online.

2. Eligibility

To shop with us, you must:

• Be 18 years or older, or have legal guardian approval.

• Provide accurate and current personal details.

• Use the site only for lawful purchases within Egypt.

3. Product Information & Availability

We strive for accuracy in all product descriptions, pricing, and visuals.
However, slight variations in color or texture may occur due to display settings or lighting.
All products are subject to stock availability.

We may:

• Cancel or refuse any order if fraud or misrepresentation is suspected.

• Adjust product pricing, offers, or availability without prior notice.

4. Prices & Payment

All prices are in Egyptian Pounds (EGP) and include applicable taxes.
Payment can be made through secure online gateways or other methods listed at checkout.
By completing your order, you authorize us to charge the total amount to your selected payment method.

5. Shipping & Delivery

Orders are typically processed within 1–2 business days after confirmation.
Delivery takes approximately 2–6 business days, depending on your location.
We are not liable for delays resulting from incorrect addresses, weather, or courier issues.
Detailed terms are available on our [Shipping Policy] page.

6. Returns & Refunds

We follow the Egyptian Consumer Protection Law (Article 17) allowing customers to return or exchange goods within 14 days of receipt if:

• The product is defective, damaged, or not as described.

• The product remains unused, in its original packaging, and with all tags attached.

Refunds are processed to the original payment method within 5–10 business days of approval.
Full details are available on our [Refund Policy] page.

7. Intellectual Property

All website content — including text, graphics, photography, and design — is owned by Modal Veil.
Reproduction, modification, or distribution without permission is strictly prohibited under Egyptian Copyright Law No. 82 of 2002.

8. User Responsibilities

When using our website, you agree not to:

• Provide false or misleading information.

• Violate any applicable Egyptian laws.

• Upload harmful software, viruses, or spam.

• Infringe upon the rights or privacy of others.

9. Limitation of Liability

To the maximum extent allowed by Egyptian law, Modal Veil shall not be liable for:

• Indirect, incidental, or consequential damages.

• Losses caused by misuse of our website or delay in deliveries beyond our control.

10. Governing Law & Jurisdiction

These Terms are governed by Egyptian law.
Any disputes arising shall be settled by the competent courts of Cairo, Egypt.

11. Contact Information

For any questions or legal concerns:📧 info@modalveil.com